Internet Speeds for Small Businesses: Everything You Need to Know

When the Internet plays such a huge role in the operations of your small business, understanding how to get the most effective speed is crucial. Internet speeds for small businesses impact how you serve customers, communicate with customers, handle internal affairs, and more. That means that every moment lost because of a slow connection reduces morale, lowers productivity, and costs money. Read on to take the first step toward better Internet speeds for your business.Image of a toy Lego figure at a desk grimacing, representing the frustration of trying to manage Internet speeds for small businesses and how the experienced technicians at ComTech Consulting, LLC can help.

The Quest for Faster Internet Speeds for Small Businesses

Maximizing Internet speeds for small businesses is more complicated than you probably expect. It seems like you should be able to call up a local ISP, ask for a fast speed, and immediately enjoy improved Internet speed, but there’s a little more to it. First, you need to understand how ISPs deliver Internet speeds, how your usage drains Internet speeds, and how your network facilitates or hinders the delivery of Internet speeds.

Understanding ISPs for WV Small Business

ISPs connect you to the Internet via one of three means: DSL, cable, or fiber optic communication.

DSL, which is run through telephone lines, is the cheapest, and slowest, type of Internet connection. It can adequately serve small businesses with a small number of users engaged in light to moderate Internet activities or for simply maintaining point-of-sale systems. For light-weight Internet demand, DSL can be a cost-effective solution.

A cable Internet connection, transmitted via cable television lines, is the most popular, reasonably priced type of Internet connection. Typical speeds can range from 5 Mbps to 50 Mbps, but some ISPs offer cable Internet speeds as high as 100 Mbps, 400 Mbps, and 2G, or 2000 Mbps. Depending on the speed you choose, you should be able to have many users completing even demanding tasks such as video chatting and downloading large files.

Fiber optic Internet connection, made up of fiber-optic cables, is the fastest Internet connection type and makes uploading files as fast as downloading files. No other Internet connection can do that, but fiber optic connection is not yet available in all areas. If your small business requires heavy uploading and the technology is available, choose a fiber optic Internet connection.

Your Business’s Internet Usage Can Affect Speed

When shopping Internet connection services and plans, know that the speed you’re paying for is what the ISP promises they can deliver, but it’s not necessarily the speed you’ll always get.

Several factors independent of your ISP can affect the speed you actually experience. For example, your ISP has no control over the number of devices connected to your network or over how your network and devices hinder the Internet speeds they deliver.

Additionally, you or your employees may occasionally use more bandwidth than you are paying for. Depending on your purchased speed, twenty people using the Internet at the same time or ten people in a video chat may slow down the Internet speed for everyone on that account. In that case, you either have to tone down the bandwidth use or upgrade your Internet service.

External Factors Affecting Internet Speeds for Small Businesses

While the Internet speed that ISPs can deliver varies, it’s supposed to remain close to the promised speed. But sometimes ISPs advertise certain speeds, attract a huge number of customers, and the ISP’s servers can’t deliver that speed to that many customers.

When choosing between ISPs for WV Small Business, research the ISPs offering the services you need and ones with the best reputations to ensure they satisfy customers with reliable, fast Internet speeds.

Also consider the type of Internet connection (DSL, cable, fiber optic) offered by each ISP when choosing your service provider. Fiber optic service is generally faster than cable or DSL. And because a fiber optic connection is dedicated to each account holder, an increase in the amount of Internet traffic in the area will not affect any other fiber optic accountholder’s Internet speed.

Evaluating Internet Speeds for Small Businesses

Are WV small business connectivity issues slowing your business down? Run a speed test to determine what speeds are being delivered to your business from your ISP. Many ISPs offer access to online speed test sites, and there are independent speed testing sites as well. Unless your ISP has a technical difficulty on its end, the results you get will usually be close to what you’re paying for.

But what if your experience with the Internet tells you otherwise? Pages load slowly or not at all programs requiring the Internet don’t function properly, downloads take forever, and videos are choppy. Run the speed check at or one of the other free online speed testing sites. Then compare your results to the results from using your ISP’s speed test.

If you need help with Internet speeds for small businesses or other connectivity issues, call the experienced technicians at ComTech Consulting, LLC. We proudly provide business connectivity and other IT services to small businesses throughout West Virginia (WV), Kentucky (KY), and Ohio (OH). Contact us by email or by phone at (304)720-8491. Don’t let the effect of Internet speed on small business slow you down.

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