If you’re running your own business, small business IT support is not something you want to have to think about. You want to focus on managing and growing your business, but that requires a well-oiled machine. How do you keep all the balls in the air, especially when an IT issue arises? The answer is to outsource your IT support.
Contracting Outside Small Business IT Support
Having IT support for your WV small business is convenient and cost-effective, and it protects your information and data. But hiring just one full-time IT support staff member can cost at least $35,000 per year. Experts recommend not hiring an in-house IT support staff until your business employs at least 25 people. Instead of going without any kind of tech support, hiring an outside company to assist with cybersecurity, data warehousing, and other aspects of IT support can keep your company running smoothly at an affordable cost.
If Something Goes Wrong, Small Business IT Support Fixes It Quickly
With technology, the question isn’t if something is going to go wrong, it’s when something will go wrong. If your Wi-Fi is going on the fritz, your bookkeeping software keeps crashing, or there’s a small business hardware maintenance issue that you can’t fix on your own, what do you do?
You can call their tech support lines and spend hours on hold only to be asked, “Have you tried turning it off and on?” Or you can call your cousin who is “good with tech stuff,” only to find out he has no idea how to fix your problem. Instead of wasting time on hold or trying to call in a favor, you can reach out to your small business IT support who can fix the problem while you spend your time where you are needed—running and growing your business
Small Business IT Support Can Teach You How to Get the Most From Your Software
When adopting new software or updating software in small business, you may think it is an easy process that will increase productivity while saving time and money. New or newly updated software should do that, but, unfortunately, that isn’t always the case. Software is often only as good as the user, and approximately 80 percent of software functionality isn’t even used by employees.
Instead of leaving time and money on the table by not getting the full use of your software, having experienced IT technicians to walk you through it and show you how to use it more effectively ensures you get the most out of it. Keeping software up-to-date is also necessary to its functionality, but trying to find time to do those updates never seems to happen. That’s where an external IT team to handle the tech planning for WV small business comes in handy, too.
Keep the Threat of Hackers at Bay With Cybersecurity Support
The most pressing need for an IT support team is in security. Small businesses are targeted for cyberattacks at rapidly increasing rates. In 2017, 61 percent of small businesses experienced a cyberattack, and this is up from 55 percent in 2016. While many of these attacks come from phishing, an attempt at getting sensitive information typically from an email or direct message, malware and ransomware are becoming more common.
When these attacks happen, businesses are negatively impacted by a loss of data and finances or even a slowdown or shutdown in operations, yet 90 percent of small businesses don’t use security measures to protect their data. Outsourcing your IT work to someone knowledgeable about WV small business cybersecurity can provide you with the tools that will save your data, your money, and from data breaches and hacks.
Get Help With Tech Planning for WV Small Business
Figuring out what equipment and software to buy or lease can be a sticking point for many small business owners. Just as you turn to a mechanic for advice about your vehicle, turn to the trusted experts for information on what hardware and software you do and don’t need for your business to thrive. Whether you’re starting from scratch or established and just want to make wise and informed purchasing decisions, ask the professionals your IT questions.
Don’t Miss Out on Profits With Small Business IT Support
When you’re a small business, keeping your business up and running is necessary to your survival. Whether you’re struggling with hardware, your software is a mystery, or you’re concerned about cyberattacks, contracting with an IT support company is the smart solution to your technology concerns.
ComTech Consulting, LLC is the experienced team of IT consultants and support technicians you can trust to help you keep the tech side of your business operating smoothly and to get you back up quickly in the event of a crisis. After all, a power outage and business continuity don’t exactly go hand in hand! Reach out to ComTech Consulting, LLC at (304) 720-8491 or Sales@ComTechSBS.com for the peace of mind that comes with high-quality small business IT support.